MISKI · Customer Care
Every bottle is wrapped by hand before it leaves the studio — here's what to expect between checkout and your doorstep.
Orders of $50 or more ship free, automatically — no code needed. Below that, shipping is calculated at checkout based on your address, so you always see the exact cost before you pay.
Because our fragrances are made in house in small batches, please allow 2–4 business days for us to prepare your order. You'll receive a confirmation email the moment it ships, with tracking included on every order.
Custom party favors follow their own timeline — each order is handcrafted over 3–4 weeks. Learn more about party favor orders.
Glass travels well when it's wrapped right, but accidents happen. If anything arrives broken or leaking, email us a photo within 7 days at scentsbymiski@gmail.com and we'll send a replacement — no returns, no hassle.
Still wondering about something? Get in touch — we reply within 24 hours.